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Veterinary Management Council of Connecticut
Wednesday, February 17, 2021, 9:00 AM - 2:00 PM EDT
Category: Online CE
Wendy S. Myers, CVJ, has been sharing her expertise in client service and communication skills with teams for 21 years as owner of Communication Solutions for Veterinarians. She teaches teams to become confident communicators, so more pet owners say yes to medical care and practices grow revenue. Wendy shares her knowledge through conferences, online courses, and monthly live webinars. She is a certified veterinary journalist and author of five books. For five years, Wendy was a partner in an AAHA-accredited specialty and emergency hospital, which was sold to a corporate group. Her passion is to help practices like yours thrive and grow through effective communication skills.
Cut Curbside Care Time in Half End the Phone Frenzy Use Technicians as Physician Assistants and Multiply Your Revenue Control the Chaos: Ways CSRs Can Work Smarter
Due to the potential high attendance and limited Zoom seats, at this time, this meeting is only open to paid members. Due to the Covid-19 Pandemic and 2020 paid members are automatically renewed for 2021 at no addition cost. If you would like to become a member please click here.
Meeting Agenda and Topics Wednesday, Feb. 17, 2021 Each course is approved for 1 hour of RACE CE credit.
Agenda: 9:00 to 10:00 a.m. Cut Curbside Care Time in Half 10:00 to 10:10 a.m. Break 10:10 to 11:10 a.m. End the Phone Frenzy 11:10 to 11:20 a.m. Break 11:20 a.m. to 12:20 p.m. Use Technicians as Physician Assistants and Multiply Your Revenue 12:20 to 12:30 p.m. Break 12:30 to 1:30 p.m. Control the Chaos: Ways CSRs Can Work Smarter
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